Cafe CHAOS is a Standish Group’s blog that provides our opinion of critical project performance issues. The Standish Group specializes in group-reflection. Group-reflection is the art and science of harnessing the deep knowledge, sentiment and understanding of an organization or a group of organizations to improve the well being of the information technology project delivery environment. The Standish Group provides a platform that produces actionable items that yield meaningful results. Café CHAOS provides practical information on this platform.