David Bicknell believes it’s necessary to collect and consider the lessons that have been learned. An example: the project had been canceled, and its sponsor had been let go. Essentially, this was a ship that no one was steering, and it had been heading for the rocks. A new project sponsor was brought in to oversee the project. This sponsor gathered all the reports possible, and began to see the reasons the project had been a failure. He then plotted a new path to make it a success. One of the keys to that success turned out to be a spirit of openness. Everyone involved was given visibility into the true state of the project. The teams focused on small deliverables and continuous progress. The sponsor learned to count the things that counted. The sponsor learned his role.